1 - More people want to be in Phoenix in March than there are hotel rooms to accommodate.
A very long list of other events take place in March besides Spring Training, making it the busiest travel time for Phoenix. The dates when most of those events take place are already known and people attending them are already making hotel reservations. Phoenix IS full in March. It isn't a question of if, it's a question of when.
2 - Reservations are filled in the order in which they are received.
As much as we hate doing it, every year we have to turn people away due to "No Vacancy". You lose out on going to Spring Training; we lose out on your business. We would much rather see you get a room than someone coming to see a horse show or car race or Indian Fair or Tennis Tournament or... That is why we always recommend early reservations.
3 - Floating Reservations are always at the top of the list.
Floating Reservations are at the top of our list when contacting people to let them know when schedules have been released. The Floating Reservation you make now will also get priority over the flood of reservations that come in after the schedules are released. As soon as you give us the dates you will be here, it is processed. Which in no way implies you should wait around to send us your dates. It means, if there are a dozen reservations in the hopper being worked on and your dates show up, all others get pushed back a notch and yours is processed immediately.
4 - For Floating Reservations Our Regular Refund Policy is Suspended Until 30 Days After the Schedule is Released.
The deposit is 100% refundable until 30 days after the schedule has been released. After 30 days the regular refund policy applies. See Payment and Refund Policy for more details.
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